So you’ve got the next big thing in technology sitting in your office: a program you customized for your business or a hardware you came up with on the side. When is the right time to license your product for outside sale? Read further to learn the ins and outs of licensing and why the best decisions for your business can often be contrary to common sense.

One of the biggest innovations in business and technology is marketing automation. Previously reserved for well-funded enterprises, marketing automation is now accessible to small businesses, thanks to affordable cloud solutions. In fact, there are five explosively profitable benefits to automating some of your most mundane tasks.

I meet with a lot of business owners and senior executives, and a recurring theme that appears in many of these conversations is a desire to improve their business processes. When you break it down, businesses are just a series of processes undertaken to get a job done.

Productivity, collaboration, freedom. These words are often touted when the benefits cloud technology are mentioned. But do all businesses that make the cloud switch achieve these? Unfortunately the answer is no. Some businesses flounder in the new technology, and some even become less productive because of it.

A recent initiative to give healthcare patients access to the notes their doctor or clinician writes about their visit is continuing its meteoric rise across the country. OpenNotes began a few years ago by researching the benefits of allowing patients to have access to their doctor’s notes.

Ransomware is becoming a growing problem for the healthcare industry. And with around a dozen attacks on hospitals being reported since the beginning of the year, you may be wondering just how severe the problem is. Should you be alarmed? How can you protect your practice? Here’s an inside look at how the ransomware epidemic is affecting the US and Canadian healthcare systems.

I love finding validation for my business ideas, especially when it comes from such a respected resource as AICPA.  Recently, an article was posted under their "The Practicing CPA" column called "Improving Your Firm's Technology Strategy by Dispelling Myths".  In his article, Donny Shimamoto, brings up 4 points that we come across all too often.

Key Performance Indicators are business metrics used to evaluate factors that are crucial to the success of an organization. They help a company stay on track towards its goals and objectives, analyze performance against its market competition, and evaluate the need for change and/or efficiency in key measurement areas.

Your technology needs to produce a return on investment. If it doesn’t, you’re wasting you and your staff’s time and money. But how can you ensure you gain that coveted ROI you’re after? What does it actually mean to have a positive ROI? And how can you tell if you have one? Here are a few tips for calculating the true costs of a new technology investment.

Whether or not to monitor your employees’ computers can be a tricky decision. While part of you may think it’s unethical, you also may question if your staff are spending too much time on non-work related activities, and taking advantage of you in the process.