Customer relationship management (CRM) software is essential for every marketing, sales, and customer service department. It allows you to capture your customers’ information and keep a record of their interactions with your business. If you’re new to the concept of CRM, here are some tips and tricks to help you get the most out of it.
Virtualization is a great way to save money and increase the efficiency of your existing IT hardware, but how exactly do you implement a virtualization solution? There are several vendors that provide software solutions, but there’s one almost everyone has already worked with: Microsoft.
Even to this day, the perception of cloud technology suffers from a reputation for bad security. But as time goes on we’re beginning to see that cloud security is almost always better than that of local area networks. So whether you’re considering a cloud web server or internet-based productivity software, take a minute to learn why the cloud your best option.
Software developers and hackers are in a constant game of cat and mouse. When cybercriminals find new security bugs to exploit, tech companies have to quickly release a solution that secures those vulnerabilities. Just this month, Microsoft released a patch to eliminate a Word exploit designed to steal user information.
Preceding its general availability, Microsoft has recently rolled out a major update for Microsoft Teams — Window’s version of the cloud-based team collaboration tool, Slack. The latest bundle of features will kick things up a notch, allowing you to do more than IM your manager about your weekly meeting or ask your colleagues to remove the “view only” setting on Google Docs.
Adding value to your organization is very different than it was a few decades ago. Whereas business owners previously sought more tangible boosts like equipment and staff, cloud technology has totally changed the game. Now, a single piece of software is all it takes to totally revolutionize your fulfillment and shipping process.
Most people have a vague idea of what a network firewall does. But some business owners are easily fooled by promises of quick and easy solutions that can be installed and managed right from your desktop. In the software vs. hardware debate, there’s a clear winner when it comes to your security.
If knowing is half the battle, virtualization is one for the ages. With more than a decade of history, it’s a tough topic that business owners would be hard-pressed to ignore. Over the years, the terminology has changed and capabilities have gotten even more confusing.
To deliver unparalleled service, Microsoft tests products and features months before they’re released to the public. One of the ways they do this is with the Office Insider program, a voluntary Office 365 subscription that gives participants a sneak peek into future Microsoft developments.
So you’ve got the next big thing in technology sitting in your office: a program you customized for your business or a hardware you came up with on the side. When is the right time to license your product for outside sale? Read further to learn the ins and outs of licensing and why the best decisions for your business can often be contrary to common sense.