5 tips to build a better chatbot

5 tips to build a better chatbot

In today’s tech-centric world, the demand for new apps is overwhelming the supply. Whether due to simple curiosity or just plain excitement, people are usually drawn to chatbots. In time, however, novelty wears thin and people lose interest. This may be partially due to the fact that bots aren’t as engaging as we initially imagined them to be.

How to best utilize mobile tech for staff

How to best utilize mobile tech for staff

Love it or hate it, mobile technology in the workplace is here to stay. While more and more companies are utilizing it as a way to up their productivity, there is a right and a wrong way to go about it. Here are four tips to help you successfully integrate mobile devices into your organization to create a more efficient and productive business.

Patients want electronic communication

Patients want electronic communication

More and more people are clamouring for the ability to communicate with their doctor through email and social media. In fact, a recent study from the Journal of General Internal Medicine reports that 37 percent of patients have emailed their doctor while 18 percent used Facebook to get in touch with their physician.

Communication before the storm is key

Communication before the storm is key

As it is only a matter of time before the first winter storms hit in many places, you might want to consider taking a look at your company’s business continuity plan. Each year heavy snowfall and other weather-related incidents interrupt services and cost businesses money.

WhatsApp launches web chat client

WhatsApp launches web chat client

WhatsApp has quickly become the world’s leading mobile instant messaging app. Launched in 2009, the service now boasts over 700 million active monthly users, and has hopes to increase that to a billion. But one feature that WhatsApp enthusiasts have been hoping for some time is the ability to use the system to chat on desktop and laptop devices.